I just bought a new Visioneer 7600 USB scanner and cannot get it to scan (freezes up with" fatal exception occurred at 0028:FF015FC in vxd pmxscan (01) + 00001EBC". A replacement scanner they sent does the same thing; checked USB ports using Intel's diagnostic utility from their website, reinstalled drivers (which are current),i.e., I've installed many a scanner. Reports of problems from USB scanners are starting to hit the newsgroups. Has anyone successfully installed a USB Visioneer scanner 3100, 7600 etc. to ANY windows 98 Pentium II PC? No one on alt.computers. peripherals.scanners nor Visioneer know the answer. So much for USB....... Rob Chew PCBUILD mailing list is brought to you by: The NOSPIN Group http://nospin.com