<<Disclaimer: Verify this information before applying it to your situation.>> Thanks to everyone who responded to my post. I was surprised Sunday afternoon to receive a call from The Gluten-Free Cookie Jar. They are sending me another complimentary order and said they have been having problems with UPS. It should arrive Thursday. The woman said they have been out of town and unable to return phone calls. You can contact Gluten Free Cookie Jar at 215-355-9403 Address: P.O. Box 52, Trevose, PA 19053 I am hoping the bagels, pretzels and doughnuts will taste good. I make bread, cakes and cookies from scratch at home and was hoping to be able to purchase these other items so I wouldn't be living in the kitchen... A summary of replies: People who were satisfied with GFCJ: --- two in California who use air shipments. One also buys breakfast bars from G-Foods in San Francisco --- one in Pittsburgh who had a wonderful shipment in Nov. but also had trouble recently contacting them by phone. Has friends in Baltimore who order regularly and are pleased. --- one, location unknown, received a shipment in July that was outstanding, had trouble recently with contacting them by phone. People who were unhappy with GFCJ: --- someone in Vermont. Their order was terrible. Hasn't ordered in a year. --- someone location unkown. Ordered 6-8 mths. ago. "Awful" --- someone in Kansas. Mold was growing. --- someone location unknown. "terrible" --- from Miami, FL - ordered pretzels, bagels, pitas, steak rolls - disappointed Other companies recommended: "good pretzels" - Gluten-Free Pantry 1-800-291-8386 good "hard pretzels" - De-Ro-Ma (two recommendations) "glutano" pretzels - described as tasting just like regular pretzels Will let you know how the replacement shipment is. I think I also plan to try pretzels from the above mentioned companies. Melissa [log in to unmask] Atlanta, GA