<<Disclaimer: Verify this information before applying it to your situation.>> I recently had to dis-pleasure of flying Hawaiian Airlines on a trip to Hawaii. A month prior when the reservations were made I requested a no wheat / gluten meal for myself as well as to meals for diabetics. Again three days prior to leaving I called to double check that there wouldn't be any problems with the meal requests and was told "No problem". On the flight to Hawaii lo-and-behold...none of the meals where made. The meals were fine for the two diabetics with me but both were made with pasta with a gravy. The airline's crews attitude was Oh Well how about an extra salad, opps we have a full plane load, no extra. If I had fluffed the salad up a bit I might have been able to fill a couple tablespoons at most. When I arrived in Honolulu for the connecting island flight I stopped at the reservation counter to ask what had happened to the meal requests. They could not come up with an excuse better than my travel agent must have not made the request. Well I has sitting next to him when he did and that I had checked myself three days earlier. I told them I have an hour and a half to wait if they wanted to try and come up with any other silly excuses. They refused that offer but said they would make absolutely sure the problem wouldn't be repeated on my return flight. Well guess what? Correct, again no special requested meals, and my party was not the only one without the requested meals. A family of five sitting next to me had requested vegetarian meals but didn't get them. At least they're request showed on the attendant's list it just didn't get made for them. The attendant was nice enough to give them a complaint form of some sort that she claimed would go right to someone on top, (what ever that means). I asked if it was possible for my party to do the same and was told no, since my request didn't show up on her official list, that I couldn't have a form. The vegetarian party had brought food with them telling me that Hawaiian Airlines seldom seems to fill special requests, that they fly between Hawaii and the mainland every three weeks or so and in two years have only gotten the requested meals about six times and never for all five of them. I doubt I'll fly with them again, because along with the food problems they did lose luggage, both ways. These were amongst many other problems we had flying Hawaiian. I think next time I'll walk, or use Amtrak. (ha ha ha) Tim Coyle [log in to unmask]