<<Disclaimer: Verify this information before applying it to your situation.>> In response to a recent question about kids' art supplies, I called 1-800-crayola yesterday, the phone for Binney and Smith (makers of crayola crayons, silly putty and I don't know what else). I requested information about their products which are not exposed to wheat, oats, barley, or rye ingredients or by-products. Their phone representative said they do not disclose that information, and if I was afraid of allergic reactions, I should have my doctor call poison control center about each individual product I was concerned about. I was so flabbergasted by her suggestion and her demeanor (very curt, like I could be an industrial spy!), that I couldn't think of anything to do except either lose my temper (not a good PR move for CD) or thank her and hang up. How should I have handled this? Should we begin a writing/calling campaign? Please send hints or ideas to me, and I'll summarize, if warranted.