Jeanne: I have had similar frustrations with a health portal. After viewing the Cerna Health web site and also checking IQHealth (site owned by Cerna) I would suggest that your best option may be to contact CErna support directly and indicate that you are a screen reader user trying to navigate their IQHealth portal. Here is the "client support" phone number I found, and, I hope this helps. My provider recently changed portals and although it is not Cerna I'm in a similar predicament. Phone: +1.866.221.8877 On 1/24/22, Jeanne Fike <[log in to unmask]> wrote: > Hi, > Recently I asked a question about a patient portal where I could view > my health information. The company is called Cerner Health. Has anyone > had experience with Cerner Health and accessing things like the home > page, reviewing messages, etc. using JAWS? The hospital system my > doctor is with has iquealth run trhough Cerner. The homepage and other > items on the left side of the screen are not available with JAWS. My > sighted husband sees a box on the scrten when JAWS is up. He can > navigate to the homepage with the mouse but JAWS does not work to get > to it. the information. > I have used Epic's system when I was with another healthcare system > and it was a lot more accessible with JAWS. > Any feedback is appreciated. > Jeanne > > > VICUG-L is the Visually Impaired Computer User Group List. > Archived on the World Wide Web at > http://listserv.icors.org/archives/vicug-l.html > Signoff: [log in to unmask] > Subscribe: [log in to unmask] > -- Steve Hoad VICUG-L is the Visually Impaired Computer User Group List. Archived on the World Wide Web at http://listserv.icors.org/archives/vicug-l.html Signoff: [log in to unmask] Subscribe: [log in to unmask]