Another thought is that if you're using IMAP with your email provider 
maybe you could just rename your Thunderbird folder and start from 
scratch. Once you log into the same account on IMAP then all of your 
messages should be downloaded from the server.


On 09/26/2018 01:35 PM, Ana G wrote:
>
> Duane,
>
>
> Two things ...
>
>
> First, I found instructions for repairing a folder in Thunderbird. I 
> followed the first four steps, and they worked, but for some reason, I 
> had to open and close Thunderbird a couple of times to bring up the 
> context menu.
>
>
>  1. Turn off automatic mail checking as a precaution. ...
>  2. With the right mouse button, click on the folder you want to
>     repair in Mozilla*Thunderbird*.
>  3. Select Properties… from the menu that appears.
>  4. Go to the General Information tab.
>  5. Click Repair Folder.
>  6. Click OK.
>
>
> Second, what you call a pointer ... I sometimes get those. I'm reading 
> email; then suddenly, I open a message, and it's just a pointer. Does 
> anyone know what that is? In some cases, I can turn the pointer into 
> text by using a different screen reader or restarting Thunderbird. In 
> other cases, I can read the text by forwarding or replying to the 
> message. In most cases, nothing helps. I'm not sure whether the 
> problem is the screen reader, the message, or Thunderbird. For me, it 
> happens about once a month.
>
> Ciao
>
> On 9/26/2018 7:48 AM, Duane Farrar wrote:
>> Hi All,
>>
>> I was compacting my Mozilla Thunderbird mail folders when my desktop 
>> decided to spontaneously reboot itself. (It does this from time to 
>> time and I suspect a conflict between JAWS and either the sound or 
>> graphics hardware. Other option is the computer is simply a hunk of 
>> junk.) It was in the process of compacting the Inbox folder when this 
>> happened. When I reopened Thunderbird, while some of the older 
>> messages were still intact, the majority consisted of only what I 
>> will call a "pointer" along the lines of the following:
>>
>> mailbox:///C:/Users/Duane%20Farrar/AppData/Roaming/Thunderbird/Profiles/syuquqis.default/Mail/pop.mindspring.com/Inbox?number=11988 
>>
>>
>> Some messages still retained at least their header information (To, 
>> From, Subject, Date, etc.) along with a pointer, but most are simply 
>> the pointer. However, my daughter tells me that she can see this 
>> header information for all of the messages in the Message List pane, 
>> which I cannot read with JAWS 17 and the current version of Thunderbird.
>>
>> So, I suspect the message data is still somewhere on my hard drive. 
>> I've played around with it for most of this morning but have not yet 
>> successfully retrieved the messages. Thunderbird does not seem to 
>> have a repair utility. I *think* there is a Thunderbird backup dating 
>> from September 20 that exists that perhaps I could restore from, but 
>> I don't know the steps required to do the restore. (I came across 
>> this when I was trying to directly open the messages using the file 
>> path above, but that didn't work, either.)
>>
>> Thoughts or suggestions anyone? And, no, I don't have a recent hard 
>> drive backup to restore from, which is my own fault so bad on me.
>>
>> Thanks,
>> Duane
>>
>>
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-- 
Christopher (CJ)
Chaltain at Gmail



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