I eventually resolved the Dropbox problem I described below. I'm posting here in case others encounter it. In a nutshell, the old Dropbox files were part of the Windows 10 backup. When I was trying to install something else on my laptop, I received a not-enough-space error. It was followed up by a suggestion that I could free up a lot of disk space if I removed my old Windows 10 files (from before the Anniversary Update). I went ahead and did it though some complications were involved, due to operator error, no doubt. Anyway, the old Windows files disappeared; my laptop gained a lot of lovely disk space; and the mysterious Dropbox files all disappeared, leaving me free to run the installer. On 9/14/2016 2:15 PM, Ana G wrote: > Hi All, > > > Having uninstalled some apps from my laptop to run the Windows 10 > anniversary update, I am now in the process of reinstalling the most > important ones. One such is Dropbox. When I run the installer, I hear > the progress messages telling me all is good, but when I get to 100%, > I hear that Dropbox has encountered Error 2. The dialog has a Close > button, which I can click with Jaws. There's also a Read More About > this link, which I can touch on the screen but which doesn't respond > to tapping, Jaws, or anything else. > > > I found a forum discussion about Dropbox Error 2. Some people were > able to remove Dropbox hidden files by searching for "dropbox" in This > PC and deleting all the results; after that, they were able to run the > installation successfully. I searched for "dropbox" in This PC, > managed to delete most of them (some were reported as "not found"), > located another Dropbox item in c:\users\Ana\appdata\roaming, deleted > that, and still could not install Dropbox. I even tried Disk Cleanup > somewhere in there. > > > Has anyone encountered this problem? If so, how did you resolve it? > > > Ciao > > > VICUG-L is the Visually Impaired Computer User Group List. > Archived on the World Wide Web at > http://listserv.icors.org/archives/vicug-l.html > Signoff: [log in to unmask] > Subscribe: [log in to unmask] > VICUG-L is the Visually Impaired Computer User Group List. Archived on the World Wide Web at http://listserv.icors.org/archives/vicug-l.html Signoff: [log in to unmask] Subscribe: [log in to unmask]