Harry, I once had this problem and if I remember correctly, I went to the view menu and changed the zoom to 100. Here are the keystrokes. Press alt then w and then q. change it to 100 and hope it works. -----Original Message----- From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of Harry Brown Sent: Thursday, May 19, 2016 4:42 PM To: [log in to unmask] Subject: [VICUG-L] jaws and word are not working correctly Hi all, I'm using windows 10, and jaws 17, on a desktop computer. Here's the problem. When I'm in word, it skips from page 1 to page 3, or, from page 2 to page 4, and so on. However, when I'm at the bottom of page 1, and I press control right arrow, it does go to page 2, and I can read the text of page 2. I have never had this problem before! I did do a shut down, and then turned the computer back on, and it still does the same thing. I'm thinking about just using word pad to do my word processing, but word pad, has no spell checker. Anyone have a solution? Harry VICUG-L is the Visually Impaired Computer User Group List. Archived on the World Wide Web at http://listserv.icors.org/archives/vicug-l.html Signoff: [log in to unmask] Subscribe: [log in to unmask] VICUG-L is the Visually Impaired Computer User Group List. Archived on the World Wide Web at http://listserv.icors.org/archives/vicug-l.html Signoff: [log in to unmask] Subscribe: [log in to unmask]