Downlod and install firefox browser Then use firefox to down load and install the driverpack solution tool http://drp.su/ You may need to load motherboard specific drivers, the drivepack solution tool would install for you. Robert Fernando -----Original Message----- From: cubbettee cubbettee Sent: Sunday, July 06, 2014 9:59 PM To: [log in to unmask] Subject: [PCBUILD] DVD-CD saga continues Hi again friends, Well if you recall a computer with a virus that I could not boot to the dvd rom to use my imaging software and i could not get into the recovery partition and took mnay tries to get to safe mode. Today I tried again, ran Kapersky root kit removal--it found nothing, ran malware bytes it found 500ish things which I quaranteed (normally that program has not helped me regain control with prior re-do's of machine). Rebooted, still could not get to boot to cd ; however I was able to get into the recovery partition. Did a destructive recovery of the c drive (this only format the c: and not the d: partition) got everything back to the way the computer was in 2006, BUT still could not boot to Rom. Then added the printer, 2 profiles, xpsp3, chrome, and avast--went to reboot and it kept cyclycing between the booting screen and then seeing xp splash screen. Started over AGAIN this time only did avast, printer, firefox. I did not reboot.hoping it will be okay enough for him to surf web. I also was unable to connect with IE 6 to get the updates although the browser is functioning. Any ideas what is wrong--now the dvd rom does not only not see the Hiren disk , but the disk i put malware bytes and mcafree rootkit removal. PCSOFT's List Owners: Bob Wright<[log in to unmask]> Mark Rode<[log in to unmask]> --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com PCSOFT's List Owners: Bob Wright<[log in to unmask]> Mark Rode<[log in to unmask]>