Department of Health Services
Institution Complaint Examiner
Job Announcement Code(s): 13-03589
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County(ies): |
Winnebago |
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Classification Title: / JAC: Job Working Title: |
INSTITUTION COMPLAINT EXAMINER 13-03589 INSTITUTION COMPLAINT EXAMINER |
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Type of Employment: |
Full Time (40 hrs/week) |
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Salary: |
The starting salary is between $35,646 and $58,816 per year depending on qualifications, plus excellent benefits. The pay schedule/range is an 81-04. A 6-month probationary period may be required. This position is not represented by a bargaining unit. |
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Contact: |
Dan Grogan, Human Resources Specialst Senior
608-266-5426, [log in to unmask] |
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Bargaining Unit: |
Non-Represented |
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Area of Competition: |
Open |
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Deadline to Apply: |
10/7/2013 |
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Exam Information: |
08700 - 002 INSTITUTION COMPLAINT EXAMINER
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This position is located at the Department of Health Services (DHS); Division of Mental Health & Substance Abuse (DMSAS); Wisconsin Resource Center (WRC) in Winnebago.
Job Duties: This position is under the general direction of the Office of the Director and is responsible for recommending dispositions of inmate complaints, implementing the Director’s decisions on complaints, record-keeping of inmate complaint information, and providing correspondence and investigative services to the Director. This position is also responsible for record-keeping of complaint information.
Special Notes: Due to the nature of the position, all applicants who may be appointed will be required to allow the Department of Health Services to conduct a security check to determine whether the circumstances of any conviction may be related to the job being filled.
Job Knowledge, Skills and Abilities: Well qualified applicants will have: knowledge of interviewing techniques; investigation methods; record keeping systems; training methods. Skilled in computer programs; report writing and correspondence.
How To Apply: To be considered for this position, you will need to create an account and apply online at www.wisc.jobs. For instructions, click on the following link: http://wisc.jobs/public/links_page_detail.asp?pageid=756. You must apply online to be considered for this position.
Application materials will not be accepted if received in an e-mail, as a hard copy or a fax. If you are unable to complete the materials due to a disability, encounter technical issues or need assistance using the system, please contact the Office of State Employment Relations at [log in to unmask] or 608-267-1012.
Please provide your complete phone number in your message. In the online application, you will be required to upload a current resume and complete a civil service examination. Your responses to the exam will be used to determine your eligibility for this vacancy. Resumes may not be substituted for answering these questions. Resumes are for supplemental purposes only and will not be reviewed. Questions regarding the examination can be directed to Dan Grogan at 608-266-5426 or [log in to unmask].
The application deadline is October 7. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process.
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