I'd do a reset, I have that same printer as does my mother and a couple 
friends on my recommendation and we've never seen that. It is a good unit, 
hopefully the reset works.
----- Original Message ----- 
From: "Steve Forst" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, February 19, 2013 10:49 AM
Subject: Re: HP 4500 Officejet


>I have no experience with this  thing, but here is a link for
> troubleshooting some problems on the 4500.   I also  see the reset
> procedure is shown here, maybe a reset will help.
>
> http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01952299&lang=en&cc=us&contentType=SupportFAQ&prodSeriesId=3919445&prodTypeId=18972
>
> 73, Steve KW3A
> On 2/19/2013 10:18 AM, Walt Sebastian wrote:
>> Hi Guys,
>> As the subject line says, I am enquiring about the HP printer.  It is in 
>> =
>> a strange mode, or something.  It will not fax or       copy.  It says =
>> =E2=80=9Credial in 0=E2=80=9D and when the green button is pressed, it =
>> says busy.  How     can I fix the problem?  Thanks.
>>
>> Walt
>> WA4QXT
>> Groton CT
>> [log in to unmask]
>>
>>
>>