I'd do a reset, I have that same printer as does my mother and a couple friends on my recommendation and we've never seen that. It is a good unit, hopefully the reset works. ----- Original Message ----- From: "Steve Forst" <[log in to unmask]> To: <[log in to unmask]> Sent: Tuesday, February 19, 2013 10:49 AM Subject: Re: HP 4500 Officejet >I have no experience with this thing, but here is a link for > troubleshooting some problems on the 4500. I also see the reset > procedure is shown here, maybe a reset will help. > > http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01952299&lang=en&cc=us&contentType=SupportFAQ&prodSeriesId=3919445&prodTypeId=18972 > > 73, Steve KW3A > On 2/19/2013 10:18 AM, Walt Sebastian wrote: >> Hi Guys, >> As the subject line says, I am enquiring about the HP printer. It is in >> = >> a strange mode, or something. It will not fax or copy. It says = >> =E2=80=9Credial in 0=E2=80=9D and when the green button is pressed, it = >> says busy. How can I fix the problem? Thanks. >> >> Walt >> WA4QXT >> Groton CT >> [log in to unmask] >> >> >>