I have had the same problem. The solution for me was to completely uninstall NET Framework using windows un-installer, and then directly download NET Framework from Microsoft and reinstall. Finally I used windows update to bring everything up to date. Good luck. m >There is an update that Microsoft cannot install. At the end of >updating the following message is displayed: "The following updates >were not installed: ".NET Framework 3.5 Service Pack 1 and .NET >framework 3.5 Family update for .NET Version 2.0 through 3.5 >(KB951847) x 86" . Can anybody tell me how to fix this problem? PCSOFT's List Owners: Bob Wright<[log in to unmask]> Mark Rode<[log in to unmask]>