I realize that libraries are increasingly having facilities put online. I know some have ways to answer online questions by email or chat or such. My question is whether any library has worked to provide ways to answer the questions of online patrons with disabilities including having a system that will interact with screen reader software????? If anyone can help the gap in my knowledge, please email me. Norman Coombs CEO EASI (Equal Access to Software and Information [log in to unmask] (949) 855-4852 (pacific time zone) --------------------------- Check out EASI New Synchronous Clinics: http://easi.cc/clinic.htm EASI Home Page http://www.rit.edu/~easi Online courses and Clinics http://easi.cc/workshop.htm Check the EASI Library Web http://www.rit.edu/~easi/lib.htm >>> Error in line 8 of AXSLIB-L.MAILTPL: unknown formatting command <<< -> . . . . . . . . . <-