Hal, It may well be that you're not aware of the numerous problems that the XP SP2 pack caused for thousands of people,but as one that experienced them first hand,I can tell you that SP2 indeed caused a lot of problems after it came out. Not only that, prior to its release several problems were identified but not fixed by Microsoft. It seems that memory fails at times ;) Doing a simple search query will give you millions of links pertaining to the problems with SP2. I only picked a couple - anybody interested will find numerous entries. http://www.windowsnetworking.com/articles_tutorials/Dark-Side-Windows-XP-SP2.html InformationWeek http://tinyurl.com/55lxht http://articles.techrepublic.com.com/5100-10878_11-5322633.html Windows XP Service Pack 2 (SP2) Solution Center http://support.microsoft.com/WindowsXPSP2/ It may also interest you that even now,many people still run the original XP release as well as XP w SP1. A lot of the Service packs,whether SP1,SP2 or SP3 are security related,some issues really posed no problem -were never exploited - but only identified by security companies as a possible vulnerability. Since those companies made the info public,M$ was either forced or obligated to provide a solution so as not to look stupid or be held liable in case the supposed exploits were to appear in reality. Granted,today most of the kinks in SP2 have been worked out. On the other hand,to their shame,Microsoft has provide very limited useful updates with all their service packs.Improvements have been minimal. Most of the updates are security related and very little effort was made to improve usability in XP. Numerous software authors,including many freeware developers, fortunately have provided us with applications and utilities that far exceed the ones provided by Microsoft when it comes to usability and user friendliness. It is no wonder that many people decide to un-install certain service packs because they don't meet their needs. To chastise them for it is really unnecessary since it's on their machine -not yours. If they find things work better without the service pack,it's really their decision. I have been lying low on this subject,but when certain statements are made, I felt it necessary to provide a counterpoint. Peter E. -------- Original Message -------- Subject: Re: [PCSOFT] Removing AVG 8.0 From: Hal Seabolt <[log in to unmask]> To: [log in to unmask] Date: 26-Oct-2008 6:48:40 AM Sonny, You should have never "deleted" SR2, this release has caused no problems for any machine I am aware of and while the installation of SR 3 has been known to cause problems for many people, it is a personal choice whether to install it or not. Believe me when I say, if critical updates such as SR2 were not needed MS would not spend the money to write the code. My suggestion is, reinstall SR2 and run AVG in good health. As an aside, delete is not the way to remove unwanted software from your machine. I hope you meant to say removed thru control panel. Best wishes, Hal Seabolt PCSOFT maintains many useful files for download visit our download web page at: http://freepctech.com/downloads.shtml