Shell32.dll is the underlying process or common reference file for Windows Explorer. Do not delete it. If you're changing global settings, hit ctrl+shift+d when you're in config manager to bring up the default settings. That command wil work in JAWS 4.5. As to shortened file names, check if the icon view is turned on. You'll find these settings in the View menu. -----Original Message----- From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of [log in to unmask] Sent: Thursday, August 21, 2008 8:32 PM To: [log in to unmask] Subject: [VICUG-L] more on my client and jaws 4.50 Hi all, Well, here's the latest. I have a client who has jaws for windows 4.50 on a windows 2000 pro machine. Thanks for those of you who have given me suggestions, I deeply appreciate it! Here's the latest. When I'm on the desktop, I pressed insert6 and it comes up and says "shell32 jcf jaws configuration manager." Here's the thing. I couldn't find shell32 in the programs list, nor the programs files folder, nor the add/remove programs list. So, I did a search for shell32 and found 17 files containing shell32, and here's the list of files I found, below. shell32jbs shell32jcf shell32jdf shell32jfd shell32jff shell32jgf shell32jcf shell32jmf shell32dll So, there's the list folks. So, which one of those do I delete if any of them, or, should I delete them all? We all know that .dll files should not be deleted, (at least that's what I have heard from tech geeks, and I did it 1 time and I screwed up my own computer, 3 years ago), because .dll (also called dill files), if deleted, can screw up your computer. So, what should I do folks? Would you delete all 17 files? Also, when I was in his folder, trying to read the entire file name of files (and it only reads some of each filename), it still didn't read them, so, I did an insert f10 to open the window list, and there are only 2 windows open, his folder, and the desktop. So folks, someone give me step by step instructions here so I can get him up and running. Harry VICUG-L is the Visually Impaired Computer User Group List. Archived on the World Wide Web at http://listserv.icors.org/archives/vicug-l.html Signoff: [log in to unmask] Subscribe: [log in to unmask] VICUG-L is the Visually Impaired Computer User Group List. Archived on the World Wide Web at http://listserv.icors.org/archives/vicug-l.html Signoff: [log in to unmask] Subscribe: [log in to unmask]