Hello Connie, Thanks; yes, that was a problem - I couldn't get into safe mode. But formatting and reinstallation finally was the option I chose, and am back in business again. Ron cchisum <[log in to unmask]> wrote: Can you start in safe mode? If not, you will probably have to format the hd. Connie Chisum Technology Coordinator Jayton-Girard ISD 700 College St. Jayton, TX 79528 806-237-2991 EXT. 2106 806-269-3092 (mobile) -----Original Message----- From: PCSOFT - Personal Computer software discussion list [mailto:[log in to unmask]] On Behalf Of Ron Smith Sent: Tuesday, May 13, 2008 9:09 AM To: [log in to unmask] Subject: [PCSOFT] System Crash My desktop, four years old (Athlon AMD sempron processor 900MHz, running Win XP on a Sapphire A3 m275 MB) has seized up to the point where booting only gets as far as the Win XP logo, then the BSOD appears saying 'A problem has been detected and WinXP has ben shut down to prevent damage. Page_fault_in_nonpaged _area Fatal error: prevents setup from continuing. Setup failed to install the product catalogues. Setup lg files should contain more info.Log file: C:\win\setuperr.log error code fffffc06 This situation arose when Internet Explorer failed to download AVG and then System Restore displayed the message 'rstrui.exe corrupt file. Then WinXP wouldn't restart and it proved impossible to reinstall or repair, finally leading to the impasse. How can I get out of this? Wasit caused by inadvertently deleting a file during a disk or registry cleanup? Any help will be welcome. Curious about the people moderating your messages? Visit our staff web site: http://freepctech.com/staff.shtml Curious about the people moderating your messages? Visit our staff web site: http://freepctech.com/staff.shtml Do you want to signoff PCSOFT or just change to Digest mode - visit our web site: http://freepctech.com/pcsoft.shtml