Hello fellow listers: I do not know if this is a software or hardware issue so will post this here and hope that the rejection does not occur to be posted to PC-soft. I have a Sony ICD-B500 digital recorder with some audio on it that I need to get off of it. It does have a headphone jack and when I plug it into the sound card on my machine (A7N8X-E deluxe motherboard) I can hear the output via my speakers. The trouble I have is that when I try and record it into my PC, and then play back the audio I get just noise. I have tried using Cooledit 2000 and total recorder both and still no luck. Am I doing something wrong? Do I need different software? Is there another device I need to have? The issue is a bit urgent for me because this unit is not mine and need to return it, but the data on the device is VERY important. Would appreciate any and all help. Sincerely, Sam R. Visit our website regularly for FAQs, articles, how-to's, tech tips and much more http://freepctech.com