For some reason unknown to me when I go into "word" and then to "My Documents" the computer freezes! I then have to fiddle around to get out of "My Documents" before I can start to do different things, however, immediately I go into My documents again, the same thing happens. Then if I go to start > My documents........... the same thing happens. Have you any ideas as to how I can get this machine back to normal. I have been to "System Restore" but this doesn't help either! John Roberts. Phone/Fax 0269331556 60/1 Franklin Drive, Estella via Email [log in to unmask] WAGGA WAGGA. NSW. 2650 Sunday, 8 April 2007 PCSOFT's List Owner's: Bob Wright<[log in to unmask]> Drew Dunn<[log in to unmask]>