Hi all, Can anybody suggest why I cannot send faxes from my compact presario v500 running windows XP sp2. According to the Microsoft fax tool there are no modems installed in my laptop. However hardware manager shows a Ac97 soft data fax modem with smartcp as being installed. Diagnostics for the modem show comport 4 in use. How can I tell which software / process is using the modem port, making it unavailable to the fax printer / manager thanks Robert Fernando PCBUILD's List Owners: Bob Wright<[log in to unmask]> Drew Dunn<[log in to unmask]>