Hi everyone; I know that computer info has become an issue but wanted to say thanks for the many suggestions that I received concerning the problem I was having with outlook on the xyl's computer. Went to visit my niece and her pool last weekend and took the computer to have a chat with her husband. As someone suggested there is a box in the tools menu of outlook to set the default program. Somehow that was changed to word so when she clicked on someones e-mail address it opened a new message but the message was in word. Supposedly there was a button near the top of the screen that you could click on to send the message but i was never able to find the button or a keyboard shortcut. At any rate we are back to outlook and everyone is happy. Richard