<<Disclaimer: Verify this information before applying it to your situation.>> Well I received a call from a manager at Roberts asking me a few questions about the bag of GF Chaos Chips were I had found the pretzils, which were not GF. She asked if I still had the contents of the bag as well as the bag and that she would send a call tag from UPS for it. She stated she called the manufacturing plant, and an investigation would take place once the bag was received and that she would contact me after this was done. That was Tuesday night and I still have the bag. I did take photos of the bag and of the contents too as one of you had stated to do. Whats disheartening is I received several emails in reply to my post stating they had similar things happen to them as well with the GF chips. One had even said it happened the night before. I was in shock. I just figured this was a onetime instance but I was wrong. I looked further into Roberts website under the faq, and this is what it states, "Are your snacks gluten-free, why doesn’t it say so on the bag? All of our snacks except for CHAOS and Honey Wheat Pretzels are Gluten Free (There is a Gluten and Wheat free version of the Chaos). Since gluten is used on other snacks at the plant, we do not put it on our bags. They run our snacks first, thoroughly clean the machines between runs, and train all the employees on allergen control to reduce the possibility of cross contamination." here is the link for it. http://www.robscape.com/FAQrobscape.html I see that they state that gluten is used on other snacks at the plant, but doesn't that have to be stated on the bag? Also I think they need to do alittle more training for their employees. They state they train their employees on allergen control...apparently not enough. I will keep everyone posted when this "investigation" is complete. Jennifer NJ * Visit the Celiac Web Page at www.enabling.org/ia/celiac/index.html *