You may want to check the ownership and permissions on the files in the email folder. Peter ---------------------------------- [log in to unmask] -----Original Message----- Hello, We recently built a computer and installed and began running Windows XP last weekend for the first time. My teenage son put himself as Administrator since he built the computer and maintains it. My son moved the message store folder to C/:AllUsers/Documents and Settings/Emails hoping everyone in the family could access the same messages (As a family. we share 1 common email account) However we are finding that only my son can send and receive emails and have full access to all folders in Outlook Express, while the rest of the family who are listed as limited users cannot access email at all. When limited users attempt to open Outlook Express, we get "Outlook Express cannot be started. Unable to open message store. Possible casues: Out of memory or disk full. (Ox800C012E,5)", followed by "Outlook Express could not be started because MSOE.DLL could not be initianlized. OE may not be installed correctly". What settings do we need to change in order for all 6 of us to have full use of Outlook Express? Thank you, Jared Do you want to signoff PCSOFT or just change to Digest mode - visit our web site: http://freepctech.com/pcsoft.shtml