Kelly and All! A couple of folks have commented on the audio issue, Kelly said, "Hotmail is an operating unit of Microsoft, which still offers a garbled audio version of the code which cannot be understood by many." Maybe I have good hearing and speakers but I had no problem undrstanding the audio. Because there are sometimes a long series of numbers I had to repeat it twice to make sure I got them all. Also, Kelly said, " One needs a Microsoft passport to create a Hotmail account, the last time I checked." The creation of a free Hotmail account requires nothing but a name, address, birth date, idea for an address, and a password. The Passport is available to all after creation of the account. I've helped a number of folks, mostly sighted, sign up for these accounts. posting from Emma's Family Farm Windsor Maine; Steve Hoad VICUG-L is the Visually Impaired Computer User Group List. To join or leave the list, send a message to [log in to unmask] In the body of the message, simply type "subscribe vicug-l" or "unsubscribe vicug-l" without the quotations. VICUG-L is archived on the World Wide Web at http://maelstrom.stjohns.edu/archives/vicug-l.html