To all I would like to take a moment to add that while Conference Services staff is small, they are responsive to requests for services by a person with a disability and that ALL public PC's at conference are loaded with Zoomtext ... needless to say the name of the squeaky wheel will remain nameless. To add to Sarah's comments on services for people with disabilities at ALA conference - it is a "chicken or the egg" question of responsibility between ALA and the conference center. Given the number and excellent attendance of PWD programs at the latest ALA conference I get the felling that ALA's ADA policy has "matured" in the minds of ALA and it's members and that we the "members of the chorus" should be pushing ALA to focus on issues of universal design of accommodations and the usability of a library's electronic services and programs. It sounds like a huge platform of issues but the response could be asking ALA to consider the ADA accommodations and the usabilitiy for all of individual conference centers when ALA is negotiating a contract with the conference center. As a PWD I found that this year Boston was well suited to holding a conference that us all want-abi "average" people could attend while Chicago's services has spawned a spirited debate on the listservs. SImon Simon Healey Librarian II - Reference & Access Technology Free Library of Philadelphia --------------------------- Check out EASI New Synchronous Clinics: http://easi.cc/clinic.htm EASI Home Page http://www.rit.edu/~easi Online courses and Clinics http://easi.cc/workshop.htm Check the EASI Library Web http://www.rit.edu/~easi/lib.htm >>> Error in line 8 of AXSLIB-L.MAILTPL: unknown formatting command <<< -> . . . . . . . . . <-