Nancy wrote: >You (or a program) have requested info from aim.riox9x.ms. >Which connection do you want to use? By what I see I suspect that AOL's Instant message program is somehow related to your concern. Now that AOL and Real Networks are embedded into their software no tell what might happen. Did you install AOL? Was it a part of the package from your ISP? There are times an ISP will give you an install disk that includes things you may not want or need. One option would be to investigate MSCONFIG to see what processes are running. You get there buy clicking on the start button and then depress run. Type in "MSCONFIG" without the quotes and go to the startup tab and see if anything from AOL or Real Networks is loading. This may or may not help however it is a logical place to begin. Sincerely, Frank Suszka netTek Computers [log in to unmask] The NOSPIN Group is now offering Free PC Tech support at our newest website: http://freepctech.com