Try the Startup/Shutdown troubleshooter. Open Help and support, search on "Shutdown" to activate it. Michael Pilla wrote: >For some reason, my Windoz XP Pro, SP2, no longer shuts down (or restarts). > >If I select shutdown (or restart), any remaining programs are closed, then I >have a blue screen (not BSOD) and nothing further happens. I've waited 20 >minutes to see if there was something taking an inordinate amount of time. >However, invariably, I must hold the power button in for a few seconds for a >forced shutdown. Boot-up appears normal. > > > > PCBUILD's List Owners: Bob Wright<[log in to unmask]> Drew Dunn<[log in to unmask]>