Frequently, the password for modem/routers such as this is the serial number of the modem/router. That might help you look at things with the routing table. Tony Mayer >The DSL Modem is a combo Modem/Router that seems to be standard with the >"Network Service" install from Comcast and Verizon around here. The ones >I've seen are made by Nextel and Linksys. I've never been able to check >the routing table as the office manager doesn't know the password. >I did the reinstall, and all seems to be well at the moment, but I'll >try your suggestion when/if the connection is dropped again. >The HP web site addresses this problem for parallel and USB interfaces, >but not ethernet. The NOSPIN Group has added a new feature on our website, web based bulletinboard for questions and answers: Visit our sister website at http://nospin.com