Just boot into Safe Mode by repeatedly tapping [F8] as the PC boots. Choose "Safe Mode" and defragment your disk(s) now. You could also download EndItAll and use it to stop "all" processes before defragmenting. HTH, Tomas Santos > ----- Original Message ----- > From: "Carol" <[log in to unmask]> > To: <[log in to unmask]> > Sent: Thursday, March 31, 2005 5:57 PM > Subject: Re: [PCBUILD] Defrag problem > > > I have Win98SE. I shut everything down in my systray, > but defrag won't run. > I hit > cont/alt/delete and it says Explorer is running as well > as Kb891711, > Ashmaisv and > Ashwebsv. I know that Kb891711 is part of the latest > MS security patch, but > don't > know why it's running in the background. And the two > 'Ash' files are part > of Avast. > Does anyone know why those programs are running, when > everything is > supposedly shut > down? (There was nothing showing active in my system > tray.) > Carol Hanson ****** The NOSPIN Group is now offering Free PC Tech support at our newest website: http://freepctech.com