I'm not sure that going to a command prompt window within WinXP and not being able to access the CD-ROM really rules out this being a software problem. Since you don't have a floppy drive, you might make sure that you have your CD set to be the first boot device in the BIOS and see if you can boot up from a bootable CD, such as your WinXP disk. John Sproule ---------- From: "Paul E. Mason" <[log in to unmask]> To: <[log in to unmask]> Sent: Tuesday, March 29, 2005 8:36 AM Subject: Re: [PCBUILD] My CD Fails to detect the CD in it's tray > I have no bootable Win98 CD, nor do I have a 3.5" drive (I never bothered > to > install one when I rebuilt our computers during the last upgrade cycle). > The best I can do is check from command mode. > > The CD is shown as available and working in the hardware configuration. > > The CD is properly detected by the BIOS during startup. > > In Explorer, it shows available, but with no CD in it. When I click to > explore the CD, I get a popup asking for me to insert a CD into the drive. PCBUILD's List Owners: Bob Wright<[log in to unmask]> Drew Dunn<[log in to unmask]>