I am unable to download either and I don't use IE. I use Netscape and it shows me what I am trying to download but won't let me save it. Wanda in Seymour in the great State of Texas, USA! Don Penlington wrote: > Selina writes: > > <<Since then, my friend cannot download anything from the = > web. When she tries, she gets a page that is blank except for a small = > rectangle with red and blue squares in it in the upper left of the page. >> > > This is usually the result of the computer having been hacked through one > of IE's many security vulnerabilities. > > IE relies on showdoc.dll and several other helper .Dll files to display > pages. Probably one of these has been removed or reverted to a different > version in removing the other stuff, or more likely has lost its registry > associations. > > Additionally, a lot of people seem to have had a lot of problems with ME. > > First, if your friend has registry backups (ERU), do a registry restore. > That's often easiest for most problems like this, and averts the > shortcomings of System Restore. > > Or you could try re-registering the essential .dll's (there's a list of > about 6 of them available somewhere, but I don't have it handy) by running > Regsvr32, if you are familiar with it. > > Otherwise try running Control Panel/Add/Remove and click Microdsoft IE. > That should then show an option to repair. Try that. > > Else reinstall ME over the top, it should replace any missing files while > retaining all your settings. Can't say for sure, as I've no experience > with ME. > > Don Penlington Curious about the people moderating your messages? Visit our staff web site: http://freepctech.com/staff.shtml