The first things I would try are downloading Spybot and Adaware_SE. http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022-10319876.html ?tag=lst-0-2 http://www.download.com/Spybot-Search-Destroy/3000-8022-10289035.html?tag=ls t-0-2 Make sure to update both before using. A tutorial on Spybot. http://forums.spywareinfo.com/index.php?showtopic=15102 One on Adaware_SE. http://www.bleepingcomputer.com/forums/index.php?showtutorial=48 If those don't clear up the problem repost. KevPro Computer Services Kevin Brown 480-214-0144 http://kevpro.com -----Original Message----- From: PCSOFT - Personal Computer software discussion list [mailto:[log in to unmask]]On Behalf Of alan smith Sent: Tuesday, October 12, 2004 9:25 AM To: [log in to unmask] Subject: [PCSOFT] toolbar I recently downloaded some videos and aquired " XXXTOOLBAR" which I don't want or need. It's listed in add/remove programs, but when I click on it, nothing happens. Can anyone suggest a way to delete and block the stupid thing ? Many thanks, AL Do you want to signoff PCSOFT or just change to Digest mode - visit our web site: http://freepctech.com/pcsoft.shtml