Diane,

In Control Panel you should have a "Power Options" Icon or something like
that. If not then your XP version is not complete.

J. Dent


At 06:28 PM 10/23/2004, you wrote:
>I'm running an HP computer with WinXP and the service pack 2.
>
>My computer won't shut down.  It stops at the "windows is shutting down"
>screen.
>
>I went into the Archives of PCSoft and looked around.  I found:
>
>"- Goto Control Panel, then goto Power Options.
>- Click on the APM Tab, then check the "Enable Advanced Power Management
>support."
>
>I don't have an APM tab.  I also found:
>
>"- Click - Start - Control Panel - Performance and Maintenance - Power
>Options Tab"
>
>I don't have Performance and Maintenance in Control Panel.
>
>Is there some kind of fix on the Microsoft web site?  I couldn't find
>one.
>
>Diane Kroeckel
>Wheeling, IL
>
>              PCSOFT maintains many useful files for download
>                      visit our download web page at:
>                   http://freepctech.com/downloads.shtml

             PCSOFT maintains many useful files for download
                     visit our download web page at:
                  http://freepctech.com/downloads.shtml