Diane, In Control Panel you should have a "Power Options" Icon or something like that. If not then your XP version is not complete. J. Dent At 06:28 PM 10/23/2004, you wrote: >I'm running an HP computer with WinXP and the service pack 2. > >My computer won't shut down. It stops at the "windows is shutting down" >screen. > >I went into the Archives of PCSoft and looked around. I found: > >"- Goto Control Panel, then goto Power Options. >- Click on the APM Tab, then check the "Enable Advanced Power Management >support." > >I don't have an APM tab. I also found: > >"- Click - Start - Control Panel - Performance and Maintenance - Power >Options Tab" > >I don't have Performance and Maintenance in Control Panel. > >Is there some kind of fix on the Microsoft web site? I couldn't find >one. > >Diane Kroeckel >Wheeling, IL > > PCSOFT maintains many useful files for download > visit our download web page at: > http://freepctech.com/downloads.shtml PCSOFT maintains many useful files for download visit our download web page at: http://freepctech.com/downloads.shtml