Ann

Try a McAfee site at http://vil.nai.com/vil/stinger/ and download (free) their Stinger. This should do it. If not, there several free sites that will remove worms. You can do a Google search for them.

hth.   Jack

a fennell <[log in to unmask]> wrote:
The Isass.exe file does show up as a process in task manager (I am updated except for SP2) and I run a hardware firewall, zone alarm, spywareblaster, spybot, adaware, and Norton Anti-virus. Online scans indicate all my ports are stealthed and that my PC is invisible to the internet.

I went to the website suggested below http://www.onlinepcfix.com/virushelp/sasser.htm
and it is a site wanting to sell a fix for the sasser worm for $24. Shouldn't Symantec have a free fix if its protection allowed this in?

Spybot and AdAware say I have no malware (yet there is Isass.exe).

I don't know what to do.

Ann Fennell



----- Original Message -----
From: Paul J. Traynor
To: [log in to unmask]
Sent: Sunday, August 22, 2004 6:55 AM
Subject: Re: [PCSOFT] Sasser Worm?


Hi,

I'll bet if you look under the hood so to speak by using something like
task manager or a third party utility for showing up processes running
you might just see something in that list called "lsass.exe" which might
point to the culprit.

Paul.


-----Original Message-----
From: PCSOFT - Personal Computer software discussion list
[mailto:[log in to unmask]] On Behalf Of Tom Mayer
Sent: 20 August 2004 17:06
To: [log in to unmask]
Subject: Re: [PCSOFT] Sasser Worm?


Here is some information that might help:

http://www.onlinepcfix.com/virushelp/sasser.htm

Tom Mayer



I have been trying to help a retired fellow with his computer woes. His
machine runs fine until he logs onto his ISP, then it will shut down
within minutes. The error message has to do with lsass.exe, and the
windows displayed conform exactly to those with a Sasser worm problem.
Yet, we can find no worm! Symantec's tool to remove the worm finds none
existing. A Norton's AV scan says his machine is clean. None of
Microsoft's list of processes that are indicative of the worm are
running on his machine.

Any tips? Could this be other than a Sasser Worm?

Thanks for any help.

Gordon

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