My son is running an HP system ~5 years old on W98. Recently he had a crashed that brought the system down. He was able to recover from that event with the recovery disk, but then while a friend was trying to update his MacAfee AV for him the system locked up. While trouble shooting that problem we found the power switch needed to be rewired which we did. The recovery disk we were using was the original and was giving us some problems. Since it was kind of scratched up so we burned a copy and that seems to have been OK. At that point the system was reinstalled. We can see the devices and drivers in the system manager BUT we are unable to get the cable modem to "talk" to the system. We were able to do this after the first recovery. The cable people said the modem is fine on their side and their diagnostic says it's not communicating with the computer. How do we trouble shoot this? Where do we start? Bob Warasila [log in to unmask] [log in to unmask] [log in to unmask] The NOSPIN Group Promotions is now offering Mandrake Linux or Red Hat Linux CD sets along with the OpenOffice CD... at a great price!!! http://freepctech.com/goodies/promotions.shtml