Hi Joan, I would suspect you have some form of message rule set up in your email client that automatically deletes messages. You didn't mention what email client you use, but message rules are usually somewhere under the tools menu. Regards Mike McNeil hi, my name is joan albert [log in to unmask] and i have a problem that i hope you can help me with: there are some important emails that i get that instead of going automatically into my inbox like i want them to, for some reason they automatically go into my deleted folder... i then drag the emails from the deleted folder to my inbox...how do i stop certain emails from going directly to my deleted folder??? thanks, joan albert The NOSPIN Group Promotions is now offering Mandrake Linux or Red Hat Linux CD sets along with the OpenOffice CD... at a great price!!! http://freepctech.com/goodies/promotions.shtml