On 9 Sep 2003, at 11:37, Jim & Mary wrote:

> At times when I try to close Word, I get the following message: "Changes have been made that affect the global template, Normal. Do you want to save those changes?"
> What does this mean & should I answer 'yes' or 'no'?
> Mary Rosseau

  This sounds very like a mechanism that "macro viruses" (which infect
Office document files) use to spread.  Unless you were actually intending to
modify the template, I would choose "NO" when this message appears.

David Gillett

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