On 9 Sep 2003, at 11:37, Jim & Mary wrote: > At times when I try to close Word, I get the following message: "Changes have been made that affect the global template, Normal. Do you want to save those changes?" > What does this mean & should I answer 'yes' or 'no'? > Mary Rosseau This sounds very like a mechanism that "macro viruses" (which infect Office document files) use to spread. Unless you were actually intending to modify the template, I would choose "NO" when this message appears. David Gillett Do you want to signoff PCSOFT or just change to Digest mode - visit our web site: http://freepctech.com/pcsoft.shtml