Thank you all very much for the information. This is an amazing group! The client is away now for about three weeks, so I can't get into his office to test out those key combinations until then. However, just before he left I was able to get the following answers to previous questions that had been asked: He has a Phoenix 80386 ROM BIOS Plus version 1.10 07B FCC ID on the back of the case is A3LSD700 Does that information help narrow down the key combination to get into the motherboard? David Grossman Visit our website regularly for FAQs, articles, how-to's, tech tips and much more http://freepctech.com