This isn't just limited to Lexmark either. A guy here in the office had the same problem with an Epson Stylus Color 850Ne some time ago (a pricey printer.) Within a month of putting it into service, it started having difficulties with the paper feed. In this case, the guy just deals with hand-feeding one sheet at a time. Personally, I would have returned it but it wasn't my call in that instance. The printer you bought used may be defective. Check http://www.lexmark.com/US/warranty/1,1353,,00.html for any possible warranty entitlement you may have. (This is a US link - go to lexmark.com and choose the right region if you're not in the US.) Good Luck! Tony Mayer Sysop The Magic FunHouse BBS http://bbs.magicom.net >I installed a new Lexmark printer (not the same model) and could not get the >paper to feed straight and it would jam. After lots of frustration I called >Lexmark and they replaced the printer. The replacement works good. Sometimes >products are just plain defective from the start. This experience might be >applicable in your case. > >Tom Mayer > >----- Original Message ----- >From: "Angela Bretz" <[log in to unmask]> >To: <[log in to unmask]> >Sent: Wednesday, July 02, 2003 9:53 AM >Subject: [PCBUILD] Printer Hardware Problems > > >> I just bought a used Lexmark Optra E+ /w new printer cartridge. I >installed the driver in win98, just fine but when I go to print the test >page the printer will not pull the paper straight in and I get a paper jam >every time. I've taken the bottom plate of and cleaned the roller what >guides the >> paper in, with no results. The printer works fine when I put in an >envelope it guides the envelope straight through. But it still doesn't print >anything. I don't know what else to do.Please help! The NOSPIN Group is now offering Free PC Tech support at our newest website: http://freepctech.com