This sounds like you installed the software using the administrator account, but are using it while logged in as a lower level user. To solve this, you could grant your user account administrative privileges, or you could try re-installing the software in the user account. Sometimes, an install cannot be done without administrative privileges. Others may have a simpler fix. Try the MS Knowledge base at support.microsoft.com Peter ----------------------------------------------- The NoSpin Group [log in to unmask] -----Original Message----- I recently upgraded a PC from Windows 98 to Windows 2000 professional in a Windows 2000 Server environment . After the upgrade, everything appears to be working properly, except MS Outlook 2002 and MS Word 2002. When attempting to launch these applications, I'm prompted with a "Windows Installer Dialogue Box" followed by this message: "You must be the Administrator or approved by the Administrator to install this application" After clicking OK a couple of times, both applications completely launch but once I close the applications and re-launch them I receive the same message that refers to needing to be the Administrator or approved by the Administrator... Under the Windows 98 Operating System, all users were able to logon to the network and launch any applications with no problems from this one workstation. I've tried logging as the local administrator for this particular machine and launching the applications in question. But I still receive the same reoccurring message, when logged on as a regular user. PCBUILD's List Owners: Bob Wright<[log in to unmask]> Drew Dunn<[log in to unmask]>