In a message dated 10/17/2002 7:06:05 PM Pacific Daylight Time, [log in to unmask] writes: > May I quote you on this? John, Yes - quote freely. I'll trade it for my previously acquired rights to use your infamous board stretcher in a fiction story. I've found that where people think histo presto costs more money the reality is that in the long term it costs less because a little bit of good thinking goes a long way. The secret thing to know, and usually only obtainable through thinking about a problem, is what NOT to do. Another worthy adage is cost, quality, time, a customer can only have two of them but not all three. ][<en