I upgraded from Me to XP. Programs are all in C:\Programs where they should be but don't show in Start--Programs under an administrator account, my account or another's account. After reinstalling M$ Works and Word in the admin. account they showed up in Start--Programs, but not in my account or another's account. After reinstalling Works and Word in another's account, the programs showed up in Start--Programs in another's account, but not in mine. I thought the upgrade was supposed to keep user's settings. Also numerous icons are missing from the desktop. Is there a fix? Jeff VanderAa The NOSPIN Group is now offering Free PC Tech support at our newest website: http://freepctech.com