I have an old 820cse 8.5 Win95B. It does the same thing. I cleaned it up inside, cleaned the cartridges, and it seemed to take the cartridges ok ever since. The BEST thing I did was to change it to the default printer on the computer it was hooked to instead of the Laser HP that sits next to it. At least I get "something" out of the ink cartridges for my money and save toner to boot! Rick Glazier > >Is my 820 dying on me? I welcome any insight on this matter. Visit our website regularly for FAQs, articles, how-to's, tech tips and much more http://freepctech.com