The information on removing the printer cartridge error, I have lost of copied wrong. I have the error, and can find no HPFCFG09.EXE file on my harddrive. Will the information be sent again and anything as to how it is applied. Thanks, Jim The NOSPIN Group provides a monthly newsletter with great tips, information and ideas: NOSPIN-L, The NOSPIN Magazine Visit our web site to signup: http://freepctech.com