Is it printing lines where it should be "underlining" the text? Are you printing from "non-windows" software that is using windows dialogue for the printer? [I have a HP 672c printer. I am getting random horizontal lines through the text, but not on every line. The lines do not cover the space between words. Many times the last word in a line is clear. I purchased a new ink cartridge. No change. I cleaned the rollers in the printer. No change.] Any suggestions. Thanks Ron Do you want to signoff PCBUILD or just change to Digest mode - visit our web site: http://freepctech.com/pcbuild.shtml