There is no problem with the modems, at all It is simply what is known as a software modem. My Netcomm is on Com5 Others are on Com3. They are also known as WinModems which means the program you are using must be a windows based program. This is normal for such a software modem. Com5 is also a software based comport thats why it is not detected under dos, What programs are you using, there are a few ways around it, Use windows based software which supports software modems, or buy a hardware external modem. Bitcom (the Fax and Data transfer program) detects this as a MWAVE Modem. Regards Daniel Skilleter Pacpacific Australia Wholesale PC'S & Peripherals _________________________________________________________________________ Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com. The NOSPIN Group Promotions is now offering Mandrake Linux or Red Hat Linux CD sets along with our NOSPIN Power Linux CD... at a great price!!! http://freepctech.com/goodies/promotions.shtml