don't know Ken..... but going to another dealership today to see what they say- gonna talk with a manager. On Tue, 06 March 2001, "Barber, Kenneth L." wrote: > > does your state have a lemon law? > > -----Original Message----- > From: Paige [mailto:[log in to unmask]] > Sent: Sunday, March 04, 2001 11:54 AM > To: [log in to unmask] > Subject: Car scenario & question > > > Ok folks- a question here.....after a brief description of the situation... > > My car is 15 months old. (Please- I BEG of you- not to ask what model/make > LOL) It has had 3 recalls, had a transmission leak, and a brake problem > already. Back in November I told them to check the brakes- I heard "Oh the > brakes should be fine"...which led me to believe that they did NOT check > them. So this last time I had the car in - they put new shoes on the > brakes- all is well right? Nope- still makes a horrendous noise not all the > time- when I apply the brakes. (EVERYTHING is under warranty- thatnk God I > got the BIG warranty!) > > I get the run around and put off- I end up having to leave my car overnight > with them for 2 nights- not just 1. This really gets me mad because I live > 45 minutes away and I NEED my car! They don't do "loaner" cars anymore and > I cannot rent a car- and they won't budge on a loaner. > > So, my question is.,.... how do I present THIS again to them...obviously > they think I am a dumb woman..... As I cannot afford to keep taking my car > in there all the time...(I stay at friend's houses in the city where I take > it but it's getting old- and it's a BIG inconvenience ssince I have a thing > called a "job"... as for finding another dealership to do the work..... I > have two within a short distance from where I live now. But I figure that > the ones who should have fixed it in the first place and ordered brake > shoes/pads and SUPPOSEDLY fixed it- should be the ones to REALLY fix it! > After all, I have told them twice and now will make three times that my > brakes STILL MAKE NOISE! > > What / who shall I complain to? What or don't I demand from these morons? > Or do I simply just write a nice (not) letter to that dealership and go > elsewhere? > > thanks > Paige > > > > ------------------------------------------------------------- > Sign up for ICQmail at http://www.icq.com/icqmail/signup.html ------------------------------------------------------------- Sign up for ICQmail at http://www.icq.com/icqmail/signup.html