I tried the below. I went to Find and removed everything having to do with HP, twain, and twunk. I reinstalled my printer which is an HP 722C. I reinstalled the scanner, but still the same message. Any more suggestions? Thank you, Susan Hays >When you un-installed your scanner did you also remove all the twain and twunk files? I've found that most of the scanner re-installs require that they also be deleted manually to have a successful re-install. I usually just do a Find for twain, twunk and delete them all. Then re-install software. Doug> ------------------Original Message--------------- At 2/25/01 09:04 AM, Susan S. Hays wrote: >I recently took my computer in to replace the modem. Prior to my taking it >in, my HP 4100C scanner worked just fine. It is a USB scanner. Now, after >getting my computer back, it no longer works. I get the following message: >"Your scaner is currently being accessed by another application. Please wait >for the other application to finish or close it to allow this application >process." I have uninstalled the scanner and reinstalled it. I have checked >my connections, etc., but have had no luck. There is no explanation point in >the Device Manager section. It also says that there are "no conficts" and >"device is working properly". Any suggestions would be greatly appreciated. PCBUILD's List Owner's: Bob Wright<[log in to unmask]> Drew Dunn<[log in to unmask]>