I am now a NetZero User as well as AOL. I have virtually no problems w/ them. I have found a couple of things annoying though. 1.) those pop-up screens pointing out the left side of the Z-Bar, 2.) time out warning when you have had activity, and 3.) sudden loss of connection causing a crash in Explorer. The Dial-up is very solid more so than Juno. I am not sure if they are owned by CISCO or not. I am a happy user. Michael Sapelli "Hold No Punches.." Rode brings you great shareware/freeware programs with his honest opinions in this weekly column. http://freepctech.com/rode