On a friends computer a scan disk revealed that there was a possible bad sector on her hard drive. Since then I have not been able to get past repeated scandisk screens that go nowhere. I tried a boot disk I had (just downloaded the one you offer & will try it next)--with F8 I went to Command Prompt where I did an F disk. then create a partition using the whole drive. Still getting the scan disk screen. What next?? Thanks for your help, Lorraine Visit our website regularly for FAQs, articles, how-to's, tech tips and much more http://nospin.com - http://nospin.org