Debra: Go to http://www.inklineglobal.com Email them what your problem is. They will work with you and tell you what you need to do. I have had Stay Connected for years and I find them very helpful and cooperative with any problems that you may have. Susan Hays ------------Original Message------------------------ please assist me. > > > >I had a program called Stay Connected! In the icon tray in the lower right > >hand corner of my computer screen. > > > >You must have removed it to another location, or deleted it, because after > >you left my house he was no longer in the icon tray. > > > >I attempted to download the program again, but was not allowed to do so > >because the download program says that I already have it on my system. So > I > >attempted to delete the program without using add/remove. I removed it out > >of recycle bin, and the download file. I went to the Windows control panel > >and checked the add/remove programs icon, and the stay connected program > was > >not there. I checked the task manager, and stay connected program is not > >there. I looked under directory windows-start menu-programs-startup and > >there was no shortcut to stay connected there. > > > >I cannot download the program again because every time I try and error > >message comes up telling me that the program is already installed on my > >computer, and that I need to uninstall it before I can download the program > >again. > > > >I'm totally lost now. How can I find where the program is on this system > in > >order to delete it? > > > >Thanks, Debra Scruggs The NOSPIN Group Promotions is now offering special "Free-After-Rebate" Software specials in conjunction with Beyond.com. We have new offers all the time!!! http://nospin.com/promotions